Privacy Policy

English translation — for convenience only. This is a non-binding English translation. The legally binding version is the German original at /datenschutz/. In case of any discrepancy, the German version prevails.

We take the protection of our website users’ data very seriously and commit to protecting the information users provide to us in connection with the use of our website. We further commit to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through your use of our digital assets when you access the services via your devices.

Please read this privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Your continued use of the services constitutes your consent to this privacy policy and to any changes to it.

In this privacy policy, you will learn:

How we collect data
What data we collect
Why we collect this data
With whom we share the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to the privacy policy

What data do we collect?

Below is an overview of the data we may collect:

Non-personal data: Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow any conclusions to be drawn about the person from whom it was collected. The non-personal data we collect mainly consists of technical and aggregated usage information.
Personal data: Individually identifiable information, i.e. any information by which you can be identified or could be identified with reasonable effort (“personal data”). The personal data we collect through our services may include information requested from time to time, such as names, e-mail addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, we treat it as personal data for as long as it remains combined.

How do we collect data?

Below are the main methods we use to collect data:

We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record, and store the usage, sessions, and related information.
We collect data that you provide to us yourself, for example when you contact us directly through a communication channel (e.g. an e-mail with a comment or feedback).

Why do we collect this data?

We may use your data for the following purposes:

to provide and operate our services;
to develop, customize, and improve our services;
to respond to your feedback, requests, and inquiries and to offer help;
to analyze requirement and usage patterns;
for other internal, statistical, and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations, or governmental orders;
to send you updates, notices, promotional material, and other information related to our services. For promotional e-mails, you can decide whether you wish to continue receiving them. If not, simply click the unsubscribe link in those e-mails.

With whom do we share this data?

We may share your data with our service providers in order to operate our services (e.g. storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your data in the following circumstances:

(i) to investigate, detect, prevent, or take action against unlawful activities or other misconduct;
(ii) to establish or exercise our rights of defense;
(iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public;
(iv) in the event of a change of control at our company or at one of our affiliates (by way of a merger, acquisition, or purchase of (substantially) all assets, among others);
(v) to collect, retain, and/or manage your data through authorized third parties (e.g. cloud service providers), to the extent reasonable for business purposes;
(vi) to work together with third parties to improve your user experience. For the avoidance of doubt, we note that we may transfer, share, or otherwise use non-personal data with third parties at our own discretion.

Cookies, tracking, and advertising

We do not use any tracking cookies on our website, and we do not authorize any third parties to use web beacons, pixel tags, scripts, or other tracking technologies on our pages.

We do not run any advertisements and do not share your e-mail address or other personal data with advertising companies or ad networks.

A separate cookie policy therefore does not exist.

Where do we store the data?

Non-personal data

Please note that our companies as well as our trusted partners and service providers are located around the world. For the purposes described in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

Personal data

Personal data is stored and processed exclusively on servers of our hosting provider IONOS SE (Montabaur, Germany) within the European Union.

How long is the data retained?

Please note that we retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.

We may correct, supplement, or delete inaccurate or incomplete data at any time at our own discretion.

How do we protect the data?

Our hosting provider IONOS SE provides us with the online platform through which we can offer you our services. Your data is processed via IONOS’s data storage, databases, and general applications and stored on secure servers in Germany behind a firewall. Access to our website is encrypted via HTTPS.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and absolute security of the data you upload, publish, or otherwise share with us or others.

For this reason, we ask you to set secure passwords and, where possible, not to transmit confidential information to us or others whose disclosure could, in your view, cause you significant or lasting harm. Since e-mail and instant messaging are not considered secure forms of communication, we also ask you not to share confidential information through any of these channels.

How do we handle minors?

We will not knowingly collect any data from children. If you are not yet of legal age, you should discuss this with your parents and not provide us with any information.

Your rights as an EU resident

As an EU resident, you may:

request confirmation as to whether or not personal data concerning you is being processed, and request access to your stored personal data as well as certain additional information;
request to receive personal data you have provided to us in a structured, commonly used, and machine-readable format;
request the correction of your personal data stored by us;
request the deletion of your personal data;
object to the processing of your personal data by us;
request the restriction of the processing of your personal data; or
lodge a complaint with a supervisory authority.

Please note, however, that these rights are not unconditional and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have suitable contractual arrangements in place with our third parties to ensure that appropriate safeguards are taken, so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized and that these third parties act at all times in accordance with applicable law.

Updates or changes to the privacy policy

We may revise this privacy policy from time to time at our own discretion; the version published on the website is always current (see the “as of” information). We ask you to review this privacy policy regularly for changes. In the event of material changes, we will publish a notice to that effect on our website. If you continue to use the services after being notified of changes to our website, this is deemed to be your confirmation and consent to the changes to the privacy policy and your agreement to be bound by the terms of those changes.

Contact

If you have general questions about the services or about the data we collect about you and how we use it, please contact us at:

Name: Janina Brechtel
Address: Am Bildberg 6a, 67482 Freimersheim, Germany
E-mail: info@diabakus.com

Disclaimer

The information contained here does not replace legal advice, and you should not rely on it alone. Specific requirements for legal terms and policies may differ depending on country and jurisdiction. As set out in our terms of use, you are responsible for ensuring that your services are permissible under the law applicable to you and that you comply with it.

To ensure that you fully meet your legal obligations, we expressly recommend that you seek professional advice in order to better understand which requirements apply specifically to you.